Bangalore, Sept 2025 – Trigent Software has announced fresh openings for International Voice Process – Customer Support Executives (CSE) with an attractive salary package of up to ₹6.5 LPA plus incentives. This hiring drive is creating buzz among job seekers in Andhra Pradesh, Telangana, and across India who are aspiring to start or grow their careers in the international BPO industry.
With 80 vacancies open, Trigent is inviting applications from both fresh graduates and experienced professionals. Candidates who wish to work in a global environment and enhance their career in customer support services have a great chance to apply.
📌 Job Highlights:
- Role: Customer Support Executive – International Voice Process
- Location: Bangalore (Bellandur)
- Shift: US Shift (Night Shift)
- Mode of Work: Work from Office
- Openings: 80
- Eligibility: Any Graduate (Fresher) or Graduate/Undergraduate with Experience
- Salary: Up to ₹6.5 LPA + Incentives
- Perks: 2-way cab facility, food facility
- Interview Rounds: VERSANT > HR > OPS
🔹 Key Responsibilities:
The selected candidates will:
- Handle international HR voice process calls.
- Ensure effective communication with customers to solve queries and escalate issues if necessary.
- Focus on customer satisfaction and process efficiency.
- Manage tools, documentation, and escalate calls when required.
🔹 Who Can Apply?
- Candidates with excellent communication skills in English.
- Freshers with graduation, and experienced professionals (1–6 years) in international customer support.
- Preference given to candidates with voice escalation desk background.
- Willingness to work in night shift (US shift).
- Comfortable with contractual employment if required.
🔹 Why This Job Stands Out?
Unlike many other BPO jobs, Trigent’s International Voice Process role offers:
- Higher Salary Bracket – up to ₹6.5 LPA, which is competitive in the Indian BPO industry.
- Additional Benefits – including transport and meals.
- Career Growth – exposure to international clients, US process, and escalation desk training.
- Stable Opportunity – permanent full-time role with 5 working days a week.
🔹 Industry Insights
In AP and TS, thousands of freshers from IT, BPO, and customer service backgrounds are looking for opportunities outside their hometowns. Bangalore has been one of the top destinations due to its vibrant IT ecosystem, better pay scales, and career advancement scope.
This job posting is expected to attract candidates from Hyderabad, Vijayawada, Vizag, Warangal, Guntur, and Tirupati, as they seek stable employment in international processes.
🔹 HR Contact Details
Interested candidates can apply by contacting:
📞 HR Reena – 8072181834
📧 Email – reena_s@trigent.com
Final Note
For aspirants from Andhra Pradesh and Telangana, this opening at Trigent Software is a gateway to enter international customer support roles with a handsome salary and long-term career growth.
1. What is the role offered by Trigent Software in this job notification?
Trigent Software is hiring Customer Support Executives (CSE) for International Voice Process in a US shift (night shift). The role involves handling international customer queries, escalation support, and ensuring customer satisfaction.
2. How many vacancies are available for this role?
There are 80 job openings announced for this position in Bangalore (Bellandur).
3. What is the salary package for this role?
The salary is up to ₹6.5 LPA, along with performance-based incentives. Employees also receive perks like cab facility and food.
4. Who is eligible to apply for Trigent’s International Voice Process jobs?
- Fresh Graduates (any stream)
- Undergraduates with relevant experience in international voice support
- Professionals with 1–6 years of experience in customer support or escalation desk roles
- Candidates with excellent English communication skills
5. Is prior experience mandatory for this job?
No, fresh graduates can also apply. However, candidates with 4+ years of voice-based customer service or escalation desk experience will be preferred.
6. What are the working conditions?
- Work Mode: Work from Office (Bangalore – Bellandur)
- Shift: US Shift (Night)
- Workdays: 5 days a week
- Employment Type: Full-time (Contractual or Permanent depending on role)
7. What perks and benefits are provided?
- Two-way cab facility
- Food facility at workplace
- Attractive incentives in addition to salary
8. What is the interview process for selection?
The interview process generally includes:
- Versant Test – to assess English communication skills
- HR Round – to evaluate eligibility and motivation
- Operations Round – to check technical/role-specific skills
9. What kind of candidates are best suited for this role?
Candidates with:
- Strong English communication skills
- Willingness to work in night shifts
- Ability to handle international customer escalations
- Interest in building a career in BPO/Customer Support industry
10. How can I apply for this job?
Interested candidates can directly contact the HR or share resumes:
- 📞 HR Contact: 8072181834
- 📧 Email: reena_s@trigent.com