24/7.ai, one of India’s leading multinational BPO and customer experience management companies, has announced a massive recruitment drive for the post of International Voice Process Executive in Bengaluru.
This opportunity is ideal for freshers and experienced candidates (0–5 years) looking to begin or advance their career in a global call center environment. The company is offering a salary package between ₹2.75 LPA to ₹4.5 LPA + incentives, with 200 openings available for immediate joining.
🧾 Job Overview
| Details | Information |
|---|---|
| Company Name | 24/7.ai |
| Role | International Voice Process Executive |
| Location | Bengaluru |
| Experience | 0 – 5 years |
| Salary | ₹2.75 – ₹4.5 LPA + Incentives |
| Openings | 200 |
| Employment Type | Full Time (Work from Office) |
| Industry | BPO / Call Centre |
| Department | Customer Success, Service & Operations |
| Shifts | Rotational / Night Shifts (US Process) |
🧠 Job Description
As an International Voice Process Executive, you will handle customer calls from the United States and provide support for product, service, or technical issues.
The job requires excellent communication, logical reasoning, and customer service skills.
Key Responsibilities:
- Handle inbound & outbound calls from US customers.
- Provide accurate product or technical support.
- Resolve issues with patience and professionalism.
- Maintain call quality standards and meet performance goals.
- Log call interactions and escalate unresolved issues when required.
💬 Skills Required
✅ Excellent Verbal and Written English Communication
✅ Good Analytical & Logical Reasoning Skills
✅ Basic Technical Knowledge (Computers & Troubleshooting)
✅ Customer Interaction and Empathy
✅ Willingness to work in night shifts (US timings)
🎓 Eligibility Criteria
| Qualification | Eligible Streams |
|---|---|
| Minimum Education | PUC / 12th / Diploma |
| Graduates | B.Com, BBA, B.Sc, BCA, BE, B.Tech, BA |
| Postgraduates | MBA, M.Com also eligible |
| Experience | Freshers and Experienced (0–5 years) both can apply |
Age Limit:
18 to 30 years
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💰 Salary Package & Incentives
| Component | Amount / Benefit |
|---|---|
| Basic Pay | ₹2.75 – ₹4.5 LPA |
| Incentives | Based on performance |
| Goodies | Vouchers, recognition programs |
| Insurance | Life & Medical coverage |
| Shifts | 5-day work week, 2 days off |
| Facilities | Cab (two-way), cafeteria, gym, amphitheatre, recreation zones |
🏢 About the Company – 24/7.ai
Founded in 2000, 24/7.ai is one of the world’s leading AI-driven customer experience companies providing voice, chat, and automation services for Fortune 500 brands.
With offices in India (Bengaluru, Hyderabad), the US, and the Philippines, it offers world-class facilities, employee development, and a positive workplace culture.
The company has received multiple awards for being one of the Top Employers in the BPO sector and is known for its career growth and employee wellness initiatives.
⚙️ Selection Process
The recruitment involves three simple rounds:
1️⃣ Telephonic / HR Screening – Communication check
2️⃣ Operations / Voice Assessment Round – Grammar, accent, and customer handling
3️⃣ Final HR Round – Salary discussion and joining formalities
Successful candidates will receive an offer letter on the same day or within 48 hours.
⏰ Work Details
- Shift: Night Shift (US)
- Working Days: 5 days a week
- Week Off: 2 rotational offs
- Work Type: 100% Work from Office
- Location: 24/7.ai Campus, Bengaluru
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🏅 Benefits & Perks
✨ Two-way cab transport
✨ Life Insurance + Medical Coverage
✨ Cafeteria, Gym, Sports Zone, Amphitheatre
✨ Employee rewards, goodies & gift vouchers
✨ Training & career development support
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🧭 Why Choose 24/7.ai?
- One of India’s most reputed international BPOs.
- High growth potential for performers.
- Friendly work culture with global exposure.
- 100% in-office job (safe environment with transport).
📅 Important Details
| Information | Description |
|---|---|
| Recruitment Type | Direct Company Hiring |
| Hiring Mode | Walk-in / Call / WhatsApp Registration |
| Joining Location | Bengaluru |
| Openings | 200+ immediate vacancies |
| Contact Hours | Monday – Friday (12 PM – 8 PM) |
☎️ Contact Details
Contact Person: HR Janhavi
Reference Code: 153
WhatsApp: 8839038469
Contact Timing: Mon–Fri (12 PM to 8 PM)
⚠️ Note: Candidates are advised to contact HR only during business hours and avoid sharing personal documents through unofficial channels.
🧠 Interview Preparation Tips
- Speak slowly and clearly; focus on pronunciation.
- Revise basic US call etiquette and customer handling.
- Practice short mock calls and situational questions.
- Revise grammar, tenses, and listening comprehension.
- Dress formally for interviews (business casual).
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❓ FAQs
Q1. Is this job suitable for freshers?
👉 Yes, freshers with good communication skills are welcome.
Q2. What is the work location?
👉 Bengaluru (office-based).
Q3. Is there a work-from-home option?
👉 No, only Work from Office.
Q4. Do they provide transport?
👉 Yes, two-way cab service.
Q5. What’s the shift timing?
👉 Rotational night shifts aligned with US business hours.
🧾 How to Apply for 24/7.ai Voice Process Jobs
1️⃣ Save HR Janhavi’s WhatsApp number – 8839038469
2️⃣ Message with “Reference Code 153 – Applying for Voice Process”
3️⃣ Mention Name, Qualification, Location, and Experience (if any)
4️⃣ Attend telephonic / walk-in interview as guided.
Walk-in Address:
24/7.ai, Bengaluru (Exact address shared by HR after shortlisting).
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