A leading multinational company is hiring fresh graduates for the International Voice Process Executive role. This is an excellent opportunity for freshers who wish to build a strong foundation in the BPO and customer service industry with global exposure.
If you have excellent English communication skills, a passion for customer support, and the ability to work in international shifts, this is your chance to start your career with top MNCs.
With attractive salary packages, incentive programs, and 5-day working schedules, this role is ideal for fresh graduates who wish to work in a fast-paced, professional environment.
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Job Details:
Company Name: Confidential (Hiring through Pivot Peak Consultancy)
Job Role: International Voice Process Executive
Industry Type: BPO / BPM / Customer Support
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Experience Required: Freshers (0 Years)
Salary: ₹3 – ₹3.5 LPA (₹22,000 take-home + ₹9,000 incentives)
Shift Type: Night Shift (US Process)
Working Days: 5 Days a Week (2 Rotational Offs)
Job Mode: Work from Office
Openings: 50+
Joining: Immediate Joiners Preferred
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Eligibility Criteria:
To apply for this job, candidates must meet the following criteria:
- Education: Any Graduate (mandatory)
- Experience: Freshers can apply
- Skills Required:
- Excellent verbal and written English communication
- Strong listening and problem-solving abilities
- Willingness to work in rotational US shifts
- Basic computer skills
This job is perfect for graduates looking to start a professional career in an international BPO setup.
Roles & Responsibilities:
Selected candidates will be responsible for:
- Handling inbound and outbound calls from international clients.
- Resolving customer issues and providing accurate information.
- Maintaining a positive and professional tone during conversations.
- Documenting customer interactions and feedback.
- Meeting quality and performance targets set by the management.
- Coordinating with the internal team to ensure smooth operations.
- Achieving customer satisfaction and service excellence standards.
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Selection Process:
The selection process includes:
- Resume Shortlisting: Based on communication skills and eligibility.
- HR Interview: To assess fluency and confidence.
- Operations/Client Round: Final selection based on skill fit.
- Offer & Onboarding: Selected candidates receive an offer letter immediately.
How to Apply:
Interested candidates can apply directly through the official recruitment link or contact HR.
📞 HR Contact: 8767832217
You can also visit the official website of Pivot Peak Consultancy or walk in for an interview.
Early applications are encouraged due to limited openings.
Benefits:
- Salary up to ₹3.5 LPA + Incentives
- 5 Days Working (2 Rotational Offs)
- Night Shifts for Global Exposure
- Performance-based Incentives up to ₹9,000 per month
- Career growth opportunities in top multinational companies
- Professional training and skill development
FAQs:
Q1. Who can apply for the International Voice Process Executive job?
Fresh graduates with excellent English communication skills can apply.
Q2. Is previous experience required?
No, freshers are eligible and preferred for this role.
Q3. What is the salary package for this job?
Candidates can earn up to ₹3.5 LPA including incentives.
Q4. What are the working hours?
It’s a US shift-based role (night shift) with rotational offs.
Q5. Are there growth opportunities in this role?
Yes, employees can get promoted to team leads, trainers, or quality analysts within 1–2 years based on performance.
Q6. Is the job permanent?
Yes, this is a full-time and permanent role.