Startek, also known as Aegis Customer Support Services Pvt. Ltd., is hiring Work From Home Customer Support Executives to handle queries for Blinkit’s delivery partners. This role involves answering calls, resolving issues, and providing effective support to ensure smooth operations.
It is a permanent WFH job, making it an ideal opportunity for freshers and experienced candidates seeking flexibility, stable income, and growth in the customer support industry.
Job Details
- Role: Customer Support Executive
- Industry Type: BPM / BPO
- Department: Customer Success, Service & Operations
- Role Category: Voice / Blended – Other
- Employment Type: Full-Time, Permanent
- Experience Required: 0 – 5 years
- Salary: ₹1.5 – ₹1.75 LPA (Approx. ₹14,400 CTC per month)
- Openings: 250
- Applicants: 100+
- Location: Remote (Permanent Work From Home)
Eligibility Criteria
- Education: Graduate or Undergraduate (No restriction)
- Skills: Excellent communication skills (English/Hindi)
- System Requirements:
- Laptop/PC with minimum 8 GB RAM
- Windows 10 operating system
- Stable Wi-Fi connection
- Work Environment: Quiet space with headset availability
- Freshers and Experienced candidates can apply
Roles & Responsibilities
- Handle delivery partner queries related to Blinkit services
- Resolve issues efficiently via phone calls
- Document and escalate unresolved queries if needed
- Provide accurate and quick solutions
- Maintain professionalism and a customer-first approach
- Work in 9-hour shifts (8 hrs production + 1 hr break)
- Manage rotational week-offs
Selection Process
- HR Evaluation – Basic communication and background check
- Operations Evaluation – Customer-handling skills tested
- Versant Test – English language proficiency check
- Client Evaluation – Final interview with the client
How to Apply
- Visit the official job posting on Startek careers page or job portal
- Register/Login and submit your resume
- Complete initial HR screening
- Attend operations & client interview rounds
- Wait for final selection and offer letter
Benefits
- Permanent Work From Home opportunity
- On-the-job training provided
- Open to freshers and experienced candidates
- Regular salary with stable CTC of ₹14,400/month
- Career growth in BPO/Customer Support industry
- Rotational week-off ensures flexibility
FAQs
Q1: Is this a permanent work-from-home role?
Yes, it is a permanent WFH job with Startek (Aegis).
Q2: Do freshers qualify for this job?
Yes, freshers with good communication skills can apply.
Q3: What is the salary package?
The average salary is ₹1.5 – ₹1.75 LPA (₹14,400 per month CTC).
Q4: What equipment is required?
A laptop with 8GB RAM, Windows 10, and stable Wi-Fi is mandatory.
Q5: What is the interview process?
It includes HR, operations, Versant test, and client evaluation rounds.