If you are a female fresher looking to start your career in customer relationship management, customer success, or financial services, this opportunity from Epic Pursuit Training And Consultancy Services is ideal for you.
The company is hiring a Customer Relationship Executive for its Mumbai Suburban location. This role is designed specifically for smart, confident female freshers with good communication skills who are comfortable speaking with customers over the phone and managing follow-ups.
With low competition (less than 10 applicants) and only 1 opening, this job offers a great chance for early applicants to secure a full-time, permanent position in the financial services industry.
🏢 Company Overview – Epic Pursuit Training And Consultancy Services
Epic Pursuit Training And Consultancy Services operates in the Financial Services sector, offering professional training, consulting, and customer-focused solutions. The organization emphasizes customer satisfaction, relationship management, and service excellence, making it a good learning environment for freshers.
The company provides opportunities for young female professionals to begin their careers in customer success and operations, where communication and relationship-handling skills are the primary strengths required.
🔔 Job Highlights
| Particulars | Details |
|---|---|
| Job Title | Customer Relationship Executive |
| Company | Epic Pursuit Training And Consultancy Services |
| Industry | Financial Services |
| Job Location | Mumbai Suburban |
| Experience | 0 Years (Female Freshers Only) |
| Employment Type | Full Time, Permanent |
| Openings | 1 |
| Applicants | Less than 10 |
| Posted | Just Now |
| Department | Customer Success, Service & Operations |
| Role Category | Customer Success, Service & Operations – Other |
📌 Single opening + low applicants = high selection probability.
📍 Job Location – Mumbai Suburban
- Location: Mumbai Suburban
- Suitable for candidates residing in:
- Andheri
- Borivali
- Kandivali
- Malad
- Goregaon
- Nearby suburban areas
This role requires working from office, enabling better learning, team coordination, and professional growth for freshers.
🎯 Role Purpose
The main purpose of the Customer Relationship Executive role is to maintain strong relationships with existing customers by:
- Conducting regular follow-ups
- Resolving basic customer queries
- Ensuring customer satisfaction
- Acting as a communication bridge between customers and the company
This role does not involve hardcore sales or cold calling. Instead, it focuses on relationship management and customer support, making it ideal for freshers.
🧾 Job Description – Roles & Responsibilities
As a Customer Relationship Executive, your key responsibilities will include:
🔹 Customer Follow-Ups
- Handle regular follow-up calls with existing customers/clients
- Maintain positive and professional communication
- Ensure customers are updated and supported on time
🔹 Query Resolution
- Resolve basic customer queries over the phone
- Understand customer concerns and provide appropriate responses
- Escalate issues to senior team members if required
🔹 Customer Satisfaction
- Ensure customer satisfaction through timely and polite interactions
- Build trust and long-term relationships with customers
- Maintain consistency in follow-ups and service quality
🔹 Record Keeping & Coordination
- Maintain basic records of customer interactions
- Coordinate with internal teams when needed
- Follow company communication guidelines
This role is ideal for candidates who enjoy talking to people, helping customers, and building relationships.
🧑💼 Role & Department Details
- Role: Customer Success, Service & Operations – Other
- Department: Customer Success, Service & Operations
- Industry Type: Financial Services
- Role Nature: Non-technical, communication-based
🎓 Eligibility Criteria
Educational Qualification
- UG:
- B.Com (Any Specialization)
- Any Graduate
📌 Candidates from commerce or general graduation backgrounds are preferred, but strong communication skills matter more than specialization.
Experience
- 0 Years (Female Freshers Only)
- No prior work experience required
🛠️ Key Skills Required
Mandatory Skills
- Good verbal communication skills
- Confidence in speaking with customers
- Polite and professional attitude
- Basic phone-handling skills
Preferred Skills
- Customer handling ability
- Follow-up management
- Basic problem-solving skills
- Willingness to learn financial service processes
📌 Training and guidance are usually provided for freshers.
👩 Candidate Profile – Who Should Apply?
This role is best suited for:
- Female freshers
- B.Com graduates
- Candidates with strong communication skills
- Individuals looking for a stable office-based job
- Candidates interested in customer success roles
💰 Salary Details
- Salary: Not Disclosed
📌 Salary will be discussed during the interview and depends on:
- Communication skills
- Interview performance
- Company policy
Even though salary is not disclosed, financial services roles generally offer stable growth and increments over time.
🌟 Why This Job Is a Good Opportunity
✔ Female fresher–friendly role
✔ No experience required
✔ Low competition
✔ Permanent job
✔ Financial services industry exposure
✔ Strong foundation in customer relationship management
This job helps freshers build skills in:
- Professional communication
- Customer handling
- Corporate work culture
📬 How to Apply
Apply through the job portal where this position is listed using the Apply button.
📌 While applying, ensure your resume highlights:
- Communication skills
- Educational background
- Willingness to work in customer-facing roles
❓ Frequently Asked Questions (FAQs)
Q1. Can freshers apply for this job?
Yes. This role is specifically for female freshers.
Q2. Is this a sales job?
No. This is a customer relationship and follow-up role, not hardcore sales.
Q3. Is work from home available?
No. This is a work-from-office job in Mumbai Suburban.
Q4. Is graduation mandatory?
Graduation is preferred, especially B.Com, but communication skills are the key factor.
Q5. Is this a permanent role?
Yes. It is a Full-Time, Permanent position.
🚀 Career Growth After This Role
After gaining experience, candidates can grow into roles such as:
- Senior Customer Relationship Executive
- Customer Success Executive
- Client Relationship Manager
- Operations Executive
Customer success experience in financial services is highly valued across industries.
📝 Resume Tips for Female Freshers
- Keep resume simple and clean
- Highlight communication skills
- Mention any internship, college project, or volunteer experience
- Avoid unnecessary technical details