Ujobs Consulting is hiring Chat Support Associates (Work From Home, Non-Voice) for freshers who want to begin their career in the customer support industry. This is an excellent opportunity for candidates with strong communication skills, quick learning ability, and a customer-first approach.

The role allows you to work remotely, engage with customers through messaging platforms, handle basic inbound communication, and qualify leads for the recruitment team.

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Job Details

• Job Title: Chat Support Associate
• Industry: BPM / BPO
• Department: Customer Success, Service & Operations
• Employment Type: Full Time, Permanent
• Role Category: Non Voice / Chat Support
• Experience Required: 0 years (Freshers eligible)
• Salary Range: ₹1.75 – ₹3.75 LPA
• Work Location: Remote (Work From Home)
• Openings: 1
• Hiring Type: Immediate Joiners

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Eligibility Criteria

• Fresh graduates and candidates with no prior experience are eligible.
• Good written communication skills (English proficiency preferred).
• Basic computer knowledge and ability to use messaging platforms.
• Comfortable working in a remote environment.
• Immediate joiners will be given preference.

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Roles & Responsibilities

As a Chat Support Associate (Work From Home), your primary duties include:

1. Call & Chat Handling – Attend inbound calls and respond to WhatsApp messages from potential job seekers.
2. Lead Qualification – Understand candidate requirements, answer their queries, and qualify them as leads.
3. Coordination – Pass qualified leads to the recruitment team in a professional and timely manner.
4. Customer Engagement – Provide clear and helpful communication to ensure positive candidate experiences.
5. Work From Home Execution – Maintain professionalism while working remotely and meeting daily targets.

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Selection Process

The hiring process for Chat Support Associates will include:

1. Application Screening – Review of candidate resumes.
2. Online Test (if required) – Basic communication & typing test.
3. HR Interview – Assessment of communication skills and suitability.
4. Final Selection & Onboarding – Immediate joining for selected candidates.

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How to Apply

Interested candidates can register online via the job portal. Ensure that you:

• Upload your updated resume.
• Provide correct contact details for interview scheduling.
• Be available for immediate joining.

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Benefits

• Work From Home flexibility.
• Zero prior experience required – ideal for freshers.
• Immediate joining with quick selection process.
• Competitive salary package (₹1.75 – ₹3.75 LPA).
• Training and guidance provided by Ujobs Consulting.
• Opportunity to build a career in BPO and customer service.

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FAQs

Q1. Is this job open for freshers?
Yes, this is a fresher-friendly role. No prior experience is required.

Q2. Is it a work-from-home opportunity?
Yes, this role is 100% remote (Work From Home).

Q3. Do I need a degree to apply?
No, graduation is not required. Anyone with basic communication skills can apply.

Q4. What is the expected salary for this role?
The salary ranges between ₹1.75 LPA to ₹3.75 LPA, depending on candidate skills and performance.

Q5. Is this a voice process?
No, this is primarily a Non-Voice / Chat Support process.

Q6. When can I join if selected?
The company is looking for immediate joiners.

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