IGT Solutions, a leading BPO and BPM company, is conducting a Mega Walk-in Drive for Graduate Freshers and Experienced Candidates for the Customer Support Voice Process. This is a great opportunity for candidates with excellent communication skills in English to join a reputed organization offering attractive salary packages, incentives, referral bonuses, and career growth.
📂 Job Details:
- Company Name: IGT Solutions
- Role: Customer Support – Voice Process
- Experience Required: 0–2 Years (Freshers & Experienced)
- Job Location: Delhi NCR (Gurugram, New Delhi)
- Salary: ₹15,000 – ₹24,000 CTC + Incentives + Referral Bonus (up to ₹5,000)
- Employment Type: Full Time, Permanent
- Openings: 200+
- Interview Type: Direct Walk-in (Face-to-Face Only)
- Work Mode: On-site (No Work From Home)
- Shift Timings: 24*7 Rotational (Morning shifts available for females)
🎯 Eligibility Criteria:
- Education: Any Graduate (UG)
- Experience: Freshers and candidates with up to 2 years of experience
- Skills Required:
- Excellent English communication skills (mandatory)
- Ability to work in rotational shifts
- Customer-centric attitude
⚡ Roles & Responsibilities:
- Handle customer queries and provide effective solutions over voice calls.
- Ensure customer satisfaction with prompt and professional responses.
- Escalate issues to the concerned department when required.
- Maintain proper call logs and records.
- Achieve performance targets and deliver quality service.
📅 Walk-in Drive Details:
- Date: 6th September 2025
- Time: 11:00 AM – 4:00 PM
- Venue:
IGT Solutions, Ground floor, InfoTech Centre, Milestone 14/2, Old Delhi Gurugram Road, Dhundahera, Gurugram – 122016, Haryana.
Nearest Metro: Sikanderpur / Guru Dronacharya - Contact Person: HR Nupur – 📞 7827338716 (WhatsApp Resume between 10:00 AM – 3:00 PM)
📌 Note: Bring your CV and mention “HR NUPUR” on the top before submitting at reception.
📌 Selection Process:
- Walk-in registration at the venue.
- Face-to-face HR interview.
- Final round discussion (if shortlisted).
- Offer letter issuance for selected candidates.
🎁 Benefits of Joining IGT Solutions:
- Competitive salary (up to ₹3 LPA).
- Performance incentives up to ₹5,000.
- Referral bonus up to ₹5,000.
- One-side cab facility.
- Growth opportunities in customer support domain.
- Exposure to international clients.
❓ FAQs
Q1: Is this job open for freshers?
A: Yes, both freshers and experienced candidates can apply.
Q2: Is it work from home?
A: No, this is an on-site voice process role.
Q3: Are rotational shifts mandatory?
A: Yes, it’s a 24*7 process, but female candidates get morning shifts.
Q4: What is the salary range?
A: ₹15,000 – ₹24,000 CTC + incentives + referral bonuses.
Q5: How can I apply?
A: Attend the direct walk-in interview with your CV at the venue mentioned.