Are you looking for a stable career in customer service with attractive growth? Altruist Technologies, in collaboration with Credicus Business Services, is hiring Customer Service Representatives (Inbound Calling) in Mumbai, Navi Mumbai, and nearby locations.
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📌 Job Overview
- Role: Customer Service Representative (Inbound Calls)
- Company: Altruist Technologies (via Credicus Business Services)
- Location: Airoli, Ghansoli, Mulund, Kalwa, Turbhe, Turbhe MIDC, Mahape, Rabale
- Experience: 0–5 years (Freshers welcome)
- Salary: ₹1.25 – 3.5 LPA (up to ₹18,000/month)
- Employment Type: Full-time, Permanent
- Openings: 90+ positions
📝 Responsibilities
- Handle inbound calls and resolve customer queries politely.
- Provide accurate solutions within company guidelines.
- Maintain call quality standards.
- Update customer information in system records.
- Coordinate with operations & client teams.
🎯 Candidate Profile
- Qualification: Minimum HSC Pass (12th) / Any Graduate.
- Good communication in English/Hindi/Marathi.
- Freshers or experienced candidates can apply.
- Comfortable with 6-day work week & rotational offs.
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🏆 Selection Process
- HR Round – Basic screening & communication check.
- Operations Round – Practical customer handling assessment.
- Client Round – Final interview & job confirmation.
💰 Salary & Benefits
- Salary: Up to ₹18,000 per month.
- Performance-based incentives.
- Stable office-based job in Navi Mumbai.
- Career growth to Team Leader, Quality Analyst, or Trainer roles.
📌 How to Apply
Call/WhatsApp HR Sahil – 7798214006 to schedule your interview.
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❓ FAQs – Customer Service Jobs in Mumbai
- What is the salary for a Customer Service job in Mumbai?
- Can freshers apply for inbound calling jobs?
- Do I need fluent English for this role?
- Is it a voice or non-voice process?
- What are the work timings?
- Is there work-from-home for this role?
- Do I need a degree to apply?
- What are the career growth options in BPO?
- What is the difference between inbound and outbound calling?
- Are there weekend shifts?
- Do companies provide training for freshers?
- Is job stability good in the BPO sector?
- Can I shift to international process later?
- What skills help in customer service success?
- Do I need computer knowledge?
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- Is salary negotiable for experienced candidates?
- How many leaves per month are allowed?
- Can part-time candidates apply?
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