Looking for a career in international BPO? CogenthubCX.AI is hiring Customer Care & Upselling Executives for its UK Telecom inbound voice process. This role offers excellent salary packages, incentives, and growth opportunities for both freshers and experienced candidates.
📌 Job Highlights:
- Company: CogenthubCX.AI
- Role: Customer Care & Upselling – UK Telecom (Inbound Voice Process)
- Location: Gurugram (Udyog Vihar, Sector 19)
- Joining Date: 22nd September
- Salary: Freshers – ₹22,000 Take-Home + Incentives | Experienced – Up to ₹5 LPA + Incentives
- Shifts: Rotational (12:30 PM – 1:30 AM IST)
- Working Days: 5 Days (2 rotational split offs)
- Benefits: Home Drop facility, Transparent growth
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📝 Key Responsibilities:
- Handle inbound customer queries for a UK telecom brand.
- Provide accurate and timely solutions.
- Identify opportunities for upselling services.
- Maintain customer satisfaction & service quality standards.
🎯 Who Can Apply?
- Freshers with good English communication.
- Experienced candidates with prior BPO/voice process experience.
- 12th Pass / Graduates (any stream).
- Fluent English speakers passionate about customer service.
💼 Why Join CogenthubCX.AI?
- Fast-growing AI-powered customer experience company.
- Exposure to international telecom processes.
- Attractive salary + incentives structure.
- Friendly and collaborative work culture.
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✅ Job Summary
- Role: International Voice Process – Customer Care & Upselling
- Company: CogenthubCX.AI
- Location: Gurugram (On-site)
- Salary: ₹22,000 Take-Home (Freshers) to ₹5 LPA (Experienced)
- Apply Link / Source: Apply Here
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📌 FAQs (15–20)
- What is the salary for international voice process jobs in Gurugram?
- Do freshers get incentives in Cogenthub?
- What is the UK shift timing for this role?
- Is home drop facility available for night shifts?
- Do I need prior BPO experience to apply?
- What is upselling in customer care jobs?
- How many days off per week are given?
- Can undergraduates apply for Cogenthub jobs?
- What skills are required for international voice process?
- How is salary growth in BPO industry?
- Do I need to clear a voice and accent test?
- Is written English also required or just spoken?
- What is the joining date for this job?
- Can candidates from outside Delhi-NCR apply?
- Is it a permanent full-time job?
- Do I need to pay any registration fee to apply?
- What is the interview process at Cogenthub?
- Are incentives performance-based?
- What is the minimum qualification required?
- How can I apply for this job?