Grab Limited WFH Vacancy – Tech Mahindra Kolkata Recruitment 2025
Tech Mahindra, one of India’s leading IT and BPO giants, has announced 100+ work from home vacancies under Grab Limited projects in Kolkata. This opportunity is open for both freshers and experienced candidates with 0–2 years of experience.
This is a remote-based job offering flexible working while handling international and domestic e-commerce customers. If you are looking for a stable WFH job in Kolkata, this is the right chance.
📌 Job Overview
- Company: Tech Mahindra
- Project: Grab Limited
- Position: Customer Retention – Voice/Blended
- Experience Required: 0 – 2 years
- Location: Remote (Hiring office in Kolkata)
- Salary: ₹1.75 – 2 LPA
- Openings: 100+
📌 Job Responsibilities
- Handle e-commerce customer queries and complaints effectively.
- Provide support in English & Hindi.
- Maintain accuracy and speed in communication (Typing speed – 25 WPM / 90% accuracy).
- Deliver high-quality customer service and retention support.
- Meet company performance metrics and KPIs.
📌 System Requirements for WFH
To work remotely, candidates must ensure the following:
- Laptop/Desktop – Minimum i5 processor
- RAM – 10 GB or above
- Internet – Stable Wi-Fi with power backup
- Headset – Noise cancellation headset with USB jack
📌 Selection Process
- HR Interview
- Psychometric Test
- Versant 4 Test
- Client Round
📌 Eligibility Criteria
- Education: Graduation not mandatory
- Languages: Strong English & Hindi communication skills
- Typing: Minimum 25 WPM with 90% accuracy
- Work Mode: Remote, must be an immediate joiner
📌 Perks & Benefits
- Work from home flexibility
- Competitive salary package
- Contract role with Tech Mahindra (3 Months)
- Opportunity for extension based on performance
- Exposure to international e-commerce processes
📌 Contact Information
- HR Contact Person: Sweta
- Phone: 9163571508
- Email: ts00686545@techmahindra.com
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📌 Frequently Asked Questions (FAQ)
Q1: What is the role in Tech Mahindra’s Grab Limited WFH vacancy?
Ans: The role is for Customer Retention – Voice/Blended process under e-commerce customer handling.
Q2: Is this a permanent WFH job?
Ans: This is a 3-month contractual role with the possibility of extension.
Q3: Who can apply for this job?
Ans: Freshers and candidates with 0–2 years of experience can apply.
Q4: Do I need to be a graduate?
Ans: No, graduation is not mandatory.
Q5: What is the required typing speed?
Ans: 25 WPM with 90% accuracy.
Q6: What is the salary offered?
Ans: Between ₹1.75 – 2 LPA.
Q7: Can candidates outside Kolkata apply?
Ans: The job is remote, but the hiring office is based in Kolkata.
Q8: What languages are required?
Ans: English & Hindi proficiency.
Q9: What are the system requirements?
Ans: i5 processor, 10 GB RAM, Wi-Fi with power backup, and noise cancellation headset.
Q10: What is the interview process?
Ans: HR Round → Psychometric Test → Versant 4 → Client Round.
Q11: Is prior experience in BPO mandatory?
Ans: No, freshers can apply.
Q12: How many openings are available?
Ans: 100+ openings.
Q13: Is this job full-time?
Ans: Yes, it is a full-time contractual role.
Q14: What shifts are there?
Ans: Rotational shifts (Day & Night).
Q15: LHow do I apply?
Ans: Interested candidates can contact HR Sweta at 9163571508 or email at ts00686545@techmahindra.com.