🌍 Sutherland Customer Support Executive Jobs in Hyderabad – Apply Now
Sutherland Global Services is inviting applications for Customer Support Executive roles in Hyderabad (Manikonda). This is a great opportunity for freshers and experienced candidates (0–2 years) who want to start or grow their careers in the international non-voice process domain.
Sutherland is a globally recognized BPM & BPO company known for its customer-centric approach, technology-driven operations, and strong career growth opportunities. If you are passionate about customer success, problem-solving, and international communication, this role is the right fit.
📌 Job Overview
- Company: Sutherland Global Services
- Role: Customer Support Executive (International Non-Voice Process)
- Experience: 0 – 2 Years
- Salary: ₹2.5 LPA – ₹3.25 LPA
- Location: Hyderabad (Manikonda, DivyaSree TechRidge, Block P2)
- Openings: 40+ Vacancies
- Employment Type: Full-time, Permanent
- Industry: BPM / BPO
- Department: Customer Success, Service & Operations
📋 Responsibilities
As a Customer Support Executive, you will:
- Handle customer interactions with professionalism and empathy
- Resolve concerns quickly and efficiently
- Adapt to evolving processes in a dynamic work environment
- Provide accurate information related to services/products
- Manage multiple queries while ensuring high attention to detail
- Use customer feedback to improve service quality
- Build trust with global clients through solution-oriented communication
🎓 Eligibility & Candidate Profile
- Freshers and Experienced candidates can apply
- Minimum typing and verbal communication skills required
- Candidates pursuing distance education are also eligible
- Graduation is not mandatory (12th + acceptable)
- Must be flexible with rotational night shifts
- Immediate joiners are preferred
🏢 Interview Process
- HR Round – Basic screening & communication assessment
- Online Assessment – Aptitude and typing test
- Operations Manager Round – Final interview & role suitability check
📍 Walk-In Dates:
- 20th Aug 2025 (Wednesday)
- 21st Aug 2025 (Thursday)
- 22nd Aug 2025 (Friday)
⏰ Time: 10:00 AM – 1:00 PM
📍 Venue:
Sutherland Global Services,
7th Floor, North Wing, DivyaSree TechRidge, Block P2, Manikonda, Hyderabad – 500089
Landmark: Divya Shree 7th Floor
📍 G-Map Location: Click Here
💡 Why Join Sutherland?
- Competitive salary and performance-based incentives
- Career advancement in global BPO & ITES sector
- Exposure to international clients and processes
- Professional training and skill enhancement
- Friendly and supportive work culture
- Equal opportunity employer with integrity & inclusion values
⚠️ Disclaimer
Sutherland never asks for money or favors during recruitment. Please beware of job scams and report suspicious activity to TAHelpdesk@Sutherlandglobal.com.
❓ Frequently Asked Questions (FAQ)
1. What is the salary offered for Customer Support Executive roles at Sutherland?
Salary ranges between ₹2.5 – ₹3.25 LPA, depending on experience and skills.
2. Is prior experience mandatory for applying?
No. Freshers can apply. However, candidates with up to 2 years of experience are also welcome.
3. Do I need a graduation degree to apply?
Not mandatory. Even 12th pass candidates or those pursuing distance education can apply.
4. What skills are required for this role?
Good typing skills, communication ability, adaptability, and willingness to work in night shifts.
5. Is it a work-from-home job?
No. This is a Work from Office opportunity at Hyderabad (Manikonda).
6. What is the shift timing?
This role requires rotational night shifts with rotational weekly offs.
7. How many openings are available?
Currently, there are 40+ vacancies in Hyderabad.
8. When are the walk-in interviews scheduled?
On 20th, 21st, and 22nd August 2025, between 10:00 AM – 1:00 PM.
9. Will there be training provided?
Yes. All selected candidates will undergo professional training before handling live customers.
10. How can I apply?
You can attend the direct walk-in interview at the above location with your updated resume mentioning HR Shiek on top.