Genpact Hiring for Order Management Roles in Hyderabad – Apply Now for Immediate Joiners

Looking for a career opportunity with one of the world’s leading digital transformation and business process management companies? Here’s the right chance! Genpact is currently hiring experienced professionals for Order Management roles in Hyderabad.

If you have prior experience in order processing, order lifecycle management, sales order entry, or purchase order management, this role can be the next big step in your career.

About the Company – Genpact

Genpact (NYSE: G) is a global leader in digital transformation, AI-driven solutions, analytics, and outsourcing services. With over 140,000 employees worldwide, Genpact partners with top enterprises across industries including finance, supply chain, healthcare, manufacturing, and technology.

The company’s AI Gigafactory is revolutionizing enterprise solutions by combining automation, data, and digital innovation to solve complex challenges. Employees at Genpact gain access to cutting-edge tools, mentorship, and global career opportunities.

Job Overview

Job Title: Order Management Specialist
Company: Genpact
Location: Hyderabad (Work from Office only)
Experience Required: 2–7 years
Education: Any Graduate (Bachelor’s degree in Business preferred)
Shifts: Flexible (including night shifts)
Employment Type: Full Time, Permanent
Notice Period: Immediate joiners or max. 15 days

Key Responsibilities

As part of the Order Management team at Genpact, you will manage the entire order-to-delivery cycle and ensure smooth customer service operations.

Order Processing – Receiving, validating, and entering customer orders with complete accuracy.
Order Tracking – Monitoring orders from creation to delivery, ensuring timelines are maintained.
Customer Communication – Acting as the point of contact for internal & external customers regarding order updates, inquiries, and issue resolution.
Inventory Coordination – Collaborating with warehouse and logistics teams to ensure product availability and timely shipment.
Documentation – Maintaining accurate order records and updating relevant ERP systems (SAP experience preferred).
Problem Resolution – Addressing issues such as order discrepancies, billing errors, damaged goods, and shipping delays.
Cross-Functional Collaboration – Working closely with Sales, Finance, and Supply Chain teams.
Reporting & Analysis – Generating reports on order performance, delays, and customer satisfaction to identify improvement opportunities.

Required Skills & Competencies

Strong Communication Skills – Excellent verbal and written English.
Detail-Oriented – Ability to spot errors and maintain accuracy in large data sets.
Technical Knowledge – Proficiency in MS Office and hands-on ERP tools (SAP is an added advantage).
Analytical & Logical Skills – Ability to handle discrepancies and resolve order-related issues.
Customer-Centric Approach – Ability to manage client expectations and ensure smooth service delivery.
Team Collaboration – Strong interpersonal skills to work across departments.

Eligibility Criteria

Graduate in Business / Commerce / Supply Chain (Any stream graduates can apply).
2–7 years of relevant experience in:
- Order Processing / Order Fulfillment
- Purchase Order Management
- Sales Order Entry
- Logistics / Inventory Coordination
- Customer Service for Order Lifecycle Management
Immediate Joiners / 15 Days’ Notice Period only.

Why Join Genpact?

✅ Work with a global leader in business process management
✅ Be part of AI-driven digital transformation projects
✅ Gain exposure to SAP, US/Global order management, and supply chain workflows
✅ Competitive salary package (Not disclosed, based on experience)
✅ Career growth opportunities with continuous learning and mentorship
✅ Values-driven culture built on integrity, inclusivity, and innovation

Genpact Work Culture

At Genpact, employees thrive in a collaborative, inclusive, and fast-paced environment. The company encourages curiosity, courage, and creativity while providing a platform for global career mobility.

With an employee strength of 140,000+ worldwide, Genpact offers vast opportunities in finance, technology, supply chain, and operations.

Equal Opportunity Employer

Genpact is an Equal Opportunity Employer and provides employment without discrimination based on race, religion, gender, sexual orientation, nationality, disability, or veteran status.

How to Apply?

📍 Job Location: Hyderabad (Work from Office only)
🚨 Notice Period: Immediate Joiners / Max 15 Days
📧 Apply directly via Genpact Careers Portal or trusted job portals.
💡 Note: Genpact does not charge any fees for recruitment or interviews.

FAQs – Genpact Order Management Jobs Hyderabad

Q1: What experience is required for this role?
Ans: 2–7 years of experience in Order Management, Order Processing, Sales Order, or Purchase Order Management.

Q2: Is this job work-from-home or work-from-office?
Ans: This is strictly a Work from Office role in Hyderabad.

Q3: What shifts should I be ready for?
Ans: Candidates must be flexible with shifts (including night shifts).

Q4: Is SAP knowledge required?
Ans: SAP knowledge is an advantage but not mandatory.

Q5: What is the notice period required?
Ans: Only Immediate joiners or candidates with 15 days’ notice will be considered.

Q6: What type of employment is this?
Ans: Full-time permanent role at Genpact.

Q7: What is the company culture like?
Ans: Genpact encourages innovation, inclusivity, and career growth with continuous training and mentorship.

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