Fresher Bank Voice Process – QCONNECT
📍 Mumbai | Thane | Navi Mumbai
💰 Salary: ₹14,000 – ₹25,000 in hand + Incentives
🎓 Qualification: HSC Pass / Graduate Not Mandatory
🧑💼 Experience: Freshers & Experienced
🧩 Openings: 300
💡 About the Job
QCONNECT is hiring for banking customer support processes of IDFC Bank, Kotak Bank & YES Bank.
If you are looking for an easy entry into the banking & customer service industry — THIS is the best opportunity for freshers!
You will handle inbound & outbound calls, assist customers with services, queries, banking information, and offer value-added support.
🧠 Job Responsibilities
✔ Attend inbound customer calls for query resolution
✔ Make outbound follow-up calls when required
✔ Support banking products/services information
✔ Maintain accuracy in transaction recording
✔ Provide excellent customer experience
✔ Achieve daily productivity & quality standards
✔ Report issues/escalations to team lead
✔ Work in fast-paced banking environment
📍 Job Locations
- Mumbai (All Areas)
- Thane
- Navi Mumbai
Candidates MUST be willing to work from office.
🧩 Eligibility Criteria
- Minimum Qualification: HSC Pass
- Good Hindi or English communication
- Freshers with confidence & learning attitude welcome
- Immediate joiners required
Graduation NOT required — PERFECT for beginners!
⏱️ Work Timings & Other Details
| Details | Information |
|---|---|
| Shift | 9:30 AM to 6:30 PM |
| Working Days | 6 days (Sunday Off) |
| Salary | ₹14,000–₹25,000 in hand |
| Incentives | Performance-based monthly payout |
| Employment Type | Full-Time, Permanent |
🎯 Skills You Will Learn
- Banking customer service
- Voice support & communication skills
- Sales & upsell handling
- CRM systems usage
- Call etiquette & practical banking exposure
These skills build a direct path into Banking Operations, Sales & Customer Success roles.
🚀 Career Growth Opportunities
Fresher →
Customer Support Associate →
Senior Associate →
Team Lead →
Banking Executive / Branch Coordinator
With performance, salary jumps are quick in banking processes.
🌟 Why Join QCONNECT?
- Fast selection for immediate joiners
- Work with top Indian banks
- Good salary compared to fresher jobs
- Professional corporate environment
- Growth + incentives every month
For anyone starting a career in banking + customer service, this role gives the right head-start.
🧾 Documents Required for Interview
Bring the following during interview:
✔ Updated Resume
✔ Aadhaar Card / PAN Card
✔ Education Certificate (HSC or above)
✔ Passport Size Photo
📝 Important Note (No Fake Jobs)
QCONNECT does not charge any fee for job placement.
Report if anyone asks for money.
🔍 Selection Process
1️⃣ HR Screening
2️⃣ Voice Assessment
3️⃣ Offer & Joining (Fast process)
You can get selected same day if communication is good!
📞 Contact to Apply
👉 HR Shubham – 8432231842
(For interview timing & location confirmation)
High demand – so contact ASAP!
❓ FAQs – QCONNECT Bank Process Jobs
Q1. Can freshers apply for this job?
Yes! Freshers are most welcome.
Q2. Is it target based?
There are performance incentives, but customer support KPIs are standard.
Q3. Is English mandatory?
Basic communication required. Hindi + local language helpful.
Q4. Is this work-from-home?
No. Work-From-Office only.
Q5. Which banks will I support?
IDFC Bank / Kotak Bank / YES Bank voice process.
Q6. Is the job permanent?
Yes — Full-Time, Permanent job role.
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