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✨ Immediate Hiring: Customer Support – Voice Process (Sutherland)
Are you looking to start or grow your career in the Customer Service / BPO industry?
Sutherland is now hiring candidates for Customer Support – Voice Process roles.
This opportunity is ideal for freshers and experienced, offering training, career growth, and development in customer service.
✅ Company Overview – Sutherland
Sutherland Global Services is a global leader in customer experience and digital transformation, operating in more than 19 countries. They work with top global brands and provide customer experience, technology support, and business process management services.
Working here gives you exposure to:
✔ International customer service
✔ Professional communication & soft skills
✔ Fast career growth opportunities
🔥 Job Role: Customer Support – Voice Process
📌 Responsibilities:
- Handle inbound & outbound calls
- Resolve customer queries with clear communication
- Provide accurate product/service information
- Maintain customer records in CRM
- Escalate unresolved issues to senior team
- Maintain professionalism and empathy while communicating
🎯 Candidate Requirements
| Requirement | Details |
|---|---|
| Communication Skills | Good spoken English (regional language is a plus) |
| Experience | Freshers & Experienced |
| Computer skills | Basic computer knowledge |
| Nature of job | Voice (calling) support |
⭐ Bonus Advantage (If Experienced)
- Previous BPO / Voice support experience
- Handling high-volume customer calls
💼 Perks & Benefits
✅ Learn customer service skills
✅ Exposure to international processes
✅ Growth & internal promotions
✅ Opportunity to learn CRM tools
✅ Attractive salary + incentives
📍 Job Location
Kochi
📩 Hiring Contact — Apply Now
📞 Phone: 7012509383
✉ Email: athira.va@sutherlandglobal.com
⏰ Contact timing: 12PM – 6PM
🧠 Why Customer Support (Voice) Roles Are a Great Career Start?
- Builds communication & interpersonal skills
- Teaches problem-solving skills
- Helps understand global customer service processes
- Builds confidence & professional behavior
- CV value increases with international process exposure
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