A reputed Private Bank is hiring 20+ Graduate Freshers for the position of Phone Banking Officer. This is an excellent opportunity for candidates who want to begin their career in the banking and financial services industry. Both freshers and experienced candidates are welcome.
Selected candidates will be employed under bank payroll, with attractive salary, incentives, and medical benefits.
Job Details:
- Company: Private Bank
- Recruiter: HY Fly Consultancy
- Job Role: Phone Banking Officer
- Experience: 0 – 5 years
- Salary: ₹2.5 – ₹5 LPA (₹21,000 in-hand for freshers)
- Employment Type: Full-Time, Permanent
- Department: Customer Success, Service & Operations
- Role Category: Voice / Blended (Customer Retention)
- Industry Type: Banking & Financial Services
- Openings: 15
- Interview Mode: Walk-in / Telephonic
- Website: www.hyfly.in
✅ Related Posts:
- Top Private Bank Jobs for Freshers – Apply Now
- Latest Customer Support Jobs 2025
- BPO to Banking Career Opportunities
Eligibility Criteria:
To apply for this job, candidates should have:
- A Graduate Degree (B.Com, B.A, BBA/BMS, BFA, M.Com, MBA/PGDM, etc.)
- Good communication and interpersonal skills
- Willingness to work in rotational shifts
- Basic knowledge of banking and customer handling
- Candidates with 1+ year of BPO experience can earn up to ₹5 Lakh CTC
Roles & Responsibilities:
- Handle inbound customer calls and resolve banking-related queries.
- Provide accurate information and ensure full customer satisfaction.
- Record and maintain customer details during calls.
- Assist customers with financial services and related banking needs.
- Ensure 100% compliance with bank’s policies and procedures.
- Coordinate with internal teams to resolve complaints efficiently.
📰 Most Viewed Posts:
- Freshers Jobs in Banking Sector – 2025
- Bank Customer Care Openings – Apply Fast
- Top MNC Hiring for Voice Process Roles
Selection Process:
- Telephonic / Walk-in Interview
- HR Discussion
- Final Banking Process Round
📞 Contact for Interview:
- HR Simran – 9773553319
🌐 Official Website: www.hyfly.in
Shift Timings:
- 7:00 AM – 3:00 PM
- 10:00 AM – 7:00 PM
- 11:00 PM – 7:00 AM (for male candidates only)
Benefits:
- Salary up to ₹5 LPA (based on experience)
- Medical Allowance and Performance Incentives
- Stable banking job with long-term career growth
- Friendly work environment and training support
FAQs:
Q1. Who can apply for this job?
Any graduate (fresh or experienced) can apply for this position.
Q2. What is the salary range for this role?
Freshers earn ₹21,000 in-hand, and experienced candidates can earn up to ₹5 Lakh CTC.
Q3. Is this a bank payroll job?
Yes, this position is under bank payroll through HY Fly Consultancy.
Q4. Are there night shifts?
Yes, the night shift (11 PM – 7 AM) is available for male candidates.
Q5. What type of interview is conducted?
Both telephonic and walk-in interviews are conducted.