Ignites Human Capital Services is hiring Customer Support Associates for top MNCs like Accenture and Infosys. Both freshers and experienced candidates can apply. This is a great opportunity for graduates (and even non-graduates) who want to start a career in the customer service and support industry with top-tier organizations offering excellent salary packages and benefits.
Job Details:
- Company: Accenture / Infosys (via Ignites Human Capital Services)
- Job Role: Customer Support / Customer Success Associate
- Experience: 0 – 5 years
- Salary: ₹35,000 (Freshers) to ₹50,000 (Experienced) per month
- Employment Type: Full-Time, Permanent
- Department: Customer Success, Service & Operations
- Industry Type: Analytics / KPO / Research
- Work Location: Bengaluru
- Openings: Multiple
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Eligibility Criteria:
Candidates must meet the following requirements:
- Education: Graduation not mandatory (All streams eligible)
- Experience: Freshers & Experienced candidates can apply
- Skills Required:
- Excellent communication (English mandatory)
- Ability to handle customer calls professionally
- Basic computer knowledge
- Willingness to work in rotational shifts
Roles & Responsibilities:
- Handle inbound and outbound calls for customer queries and complaints.
- Provide accurate information regarding products and services.
- Maintain professional communication standards and ensure high customer satisfaction.
- Follow company policies, scripts, and data security guidelines.
- Collaborate with team leads and support staff to resolve customer issues quickly.
- Document customer interactions and escalate complex queries when required.
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Selection Process:
- Telephonic/Virtual Screening – HR team shortlists candidates.
- Interview Round – Communication & process knowledge assessment.
- Final HR Discussion – Salary negotiation and offer confirmation.
How to Apply:
Interested candidates can directly contact the HR team for interview scheduling:
📞 Contact HR:
- Muthamma – 9886112583
- Misha – 7848820042
- Ruth – 9590520040
- Indu – 7848820046
- Aditi – 7795311459
Benefits:
- Salary up to ₹50,000/month
- Medical and incentive benefits
- Opportunities to work with global companies (Accenture, Infosys)
- Career growth and internal job postings after performance review
- Friendly work culture with professional training
FAQs:
Q1. Which companies are hiring for this role?
This recruitment is for Accenture and Infosys through Ignites Human Capital Services.
Q2. Can freshers apply?
Yes, freshers are welcome with good communication skills.
Q3. What is the salary range?
Freshers earn around ₹35,000/month, and experienced candidates can earn up to ₹50,000/month.
Q4. Is a degree mandatory?
No, graduation is not mandatory for this role.
Q5. What is the work location?
The job is based in Bengaluru.