Credicus Business Services is hiring enthusiastic and career-oriented individuals for the position of Customer Care Executive in the Life Insurance department. Whether you are a fresher or have experience, this opportunity is a great way to build your career in the customer service and insurance industry.

This role offers a supportive work environment, growth opportunities, and a steady income — ideal for anyone who wants to develop communication and client-handling skills.

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📋 Job Details

Company Name: Credicus Business Services
Position: Customer Care Executive (Life Insurance)
Job Type: Full Time – Permanent
Department: Customer Service / Inbound / Outbound
Experience Required: 0 to 5 years (Freshers Eligible)
Qualification: 12th Pass / Undergraduate / Graduate
Working Model: Work From Office
Shift Timings:

9:00 AM to 6:00 PM
10:00 AM to 7:00 PM
11:00 AM to 8:00 PM

Week Off: 1 Rotational Day Off per week
Salary Range: ₹12,000 – ₹22,000 (CTC)

✅ Eligibility Criteria

To apply for this Customer Care Executive job, candidates should meet the following eligibility requirements:

Minimum qualification: 12th Pass (HSC)
Freshers are welcome to apply
Good communication skills in Hindi and English
Must be comfortable working in a rotational shift
Should be able to handle both inbound and outbound calls
Positive attitude and willingness to learn

🧾 Roles & Responsibilities

As a Customer Care Executive, your main responsibility is to assist and engage with customers regarding life insurance queries and services.

Key duties include:

Handling inbound and outbound calls from customers
Providing accurate information related to insurance plans
Maintaining excellent customer relations and follow-ups
Explaining policy details, renewals, and benefits clearly
Resolving queries effectively and ensuring customer satisfaction
Updating call logs and maintaining daily reports
Supporting the sales or operations team whenever needed

This role offers real-time exposure to customer interaction, which can strengthen your communication, problem-solving, and professional development skills.

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⚙️ Selection Process

The hiring process is simple and beginner-friendly. It includes the following rounds:

HR Round: Screening based on communication and profile suitability.
Operations Round: Basic understanding of job role and system training discussion.

If selected, you’ll receive an offer letter shortly after the interview process.

📝 How to Apply

Interested candidates can apply easily using the below steps:

Step 1: Prepare your updated resume.
Step 2: Contact the HR directly to schedule your interview.
Step 3: Attend the interview at the assigned office location.

HR Contact:
👩‍💼 Name: Shruti (HR)
📞 Mobile No: 77419 69223
📩 Send your CV via WhatsApp or call to confirm your interview slot.

🎁 Benefits

By joining Credicus Business Services as a Customer Care Executive, you’ll enjoy several benefits, including:

Fixed salary with monthly incentives
Steady career growth in insurance and customer service
Paid weekly rotational offs
Employee-friendly work culture
Skill development & training opportunities
Chance to build a long-term stable career

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❓ FAQs

1. Who can apply for this job?
Anyone who has passed 12th class and has good communication skills in Hindi and English can apply.

2. Is this job suitable for freshers?
Yes, freshers are welcome to apply and will receive full training.

3. Is work-from-home available?
No, this is a Work From Office position.

4. What are the working hours?
You can choose from the shifts between 9:00 AM to 8:00 PM, with one rotational day off every week.

5. What is the salary range?
The monthly CTC ranges from ₹12,000 to ₹22,000 depending on experience and performance.

6. How can I contact HR for interview details?
You can directly call or WhatsApp HR Shruti at 77419 69223.

Customer Care Executive Job Openings | 12th Pass & Freshers Apply Now