TATA 1MG, one of India’s leading healthcare platforms, is hiring Customer Support Executives for their Voice Process division. This is a great opportunity for candidates with excellent communication skills who want to build a strong career in the customer service industry.
The position offers a competitive salary, structured training, and the chance to work in a fast-paced, professional environment under one of India’s most trusted brands — TATA.
📋 Job Details
Organization: TATA 1MG
Role: Customer Support Executive – Voice Process
Company: EOS (Partnering with TATA 1MG)
Experience Required: 0–5 years
Salary: ₹1.25 – ₹3.75 LPA
Employment Type: Full-Time, Permanent
Job Location: Office-based (Noida Sector 62)
Openings: 200+
Shift: Rotational (6 AM – 12 AM) | 8-hour shift
Week Off: Rotational off
🎓 Eligibility Criteria
✅ Qualification:
- HSC (12th pass) or Any Graduate / Undergraduate
✅ Experience:
- Both freshers and experienced candidates can apply (experience preferred).
✅ Skills Required:
- Excellent English communication (spoken and written)
- Versant Level 4 or 5
- Good interpersonal and problem-solving skills
- Basic computer knowledge
🧠 Roles & Responsibilities
As a Customer Support Executive at TATA 1MG, your role will include:
- Handling inbound and outbound calls related to customer queries.
- Assisting customers with order-related, payment, and service queries.
- Ensuring a positive and professional customer experience.
- Maintaining accurate call logs and reports.
- Collaborating with internal teams to resolve customer issues quickly.
- Meeting performance targets and maintaining call quality standards.
🧾 Selection Process
The recruitment process includes the following stages:
1️⃣ HR Interview: Screening for communication and background verification.
2️⃣ Operations Round: Assessment of voice, fluency, and customer-handling skills.
Only shortlisted candidates will move to the final offer stage.
🖋️ How to Apply
Interested candidates can apply directly by:
📞 Contacting HR Sonali: 9822197285
📱 WhatsApp your CV to the same number for faster processing.
👉 Apply now and kickstart your career journey with TATA 1MG!
💼 Benefits
⭐ Competitive salary and performance-based incentives
⭐ Comprehensive training and mentorship
⭐ Growth opportunities within the TATA 1MG network
⭐ Friendly and supportive work environment
⭐ Rotational shifts for work-life balance
❓ FAQs
Q1. What is the salary offered for this role?
A. The salary ranges from ₹1.25 LPA to ₹3.75 LPA depending on experience and communication skills.
Q2. Is it a work-from-home job?
A. No, this is a work-from-office role based at Noida Sector 62.
Q3. What are the working hours?
A. It’s an 8-hour shift between 6 AM to 12 AM with rotational weekly offs.
Q4. What qualifications are required?
A. Candidates must have completed HSC (12th) or any graduate course.
Q5. What are the interview rounds?
A. There will be two rounds — HR Interview and Operations Round.