🍳 Kitchen & Home Appliances Deals
Wipro, one of the leading IT services and consulting companies, is hiring for Non Voice Process roles under its Customer Success, Service & Operations department. This opportunity is open for graduates and postgraduates across multiple streams with 0–1 year of experience.
🏥 Job Title
Non Voice Process Associate – Wipro
📌 Job Overview
- Position: Non Voice Process Associate
- Company: Wipro
- Experience Required: 0 – 1 year
- Employment Type: Full-Time, Permanent
- Industry: IT Services & Consulting
- Department: Customer Success, Service & Operations
- Role Category: Voice / Blended – Other
- Openings: 20
📑 Job Details
Key Responsibilities
- Handle international client interactions via calls and written communication.
- Provide customer support services and resolve queries promptly.
- Process requests and address customer concerns with courtesy.
- Collaborate with team members to achieve daily targets and SLA commitments.
- Ensure compliance with company policies and process quality standards.
Skills Needed
- Strong communication (written & verbal).
- Problem-solving and customer service mindset.
- Time management and teamwork abilities.
- Basic knowledge of using computer systems for customer support.
✅ Eligibility Criteria
- Education:
- UG: Any Graduate (Commerce, Arts, Management, Journalism, Hospitality, Economics, Social Work, Liberal Arts, Vocational Studies, and others).
- PG: M.A., M.Sc., M.Com, MBA, PG Diplomas in Mass Communication, Marketing, Journalism, HR, Public Policy, and more.
- Experience: 0–1 year (freshers encouraged).
- Other Requirements: Ability to work in dynamic environments with customer-centric approach.
🎯 Roles & Responsibilities
- Deliver non-voice customer support to international clients.
- Ensure quick resolution of queries while maintaining professionalism.
- Support business operations by achieving performance targets.
- Collaborate with peers to share knowledge and improve processes.
- Uphold Wipro’s reputation for customer excellence.
⚖️ Selection Process
- Application Submission – Apply via Wipro Careers or job portals.
- Resume Screening – Based on education and communication skills.
- Assessment Test – May include logical reasoning and communication evaluation.
- Interview Rounds – HR and process-related discussions.
- Final Selection & Offer.
📝 How to Apply
- Visit the official Wipro Careers website or trusted job portals.
- Search for Non Voice Process – Customer Success.
- Register/Login and submit your application.
- Attach your updated resume with relevant academic and skill highlights.
- Prepare for online assessments and interviews.
🎁 Benefits
- Secure full-time permanent role with Wipro.
- Work with global clients in customer operations.
- Professional training and career growth opportunities.
- Competitive pay with performance-based recognition.
- Access to employee benefits including PF, insurance, and leave policies.
❓ FAQs
Q1: Who can apply for Wipro Non Voice Process Recruitment 2025?
➡️ Any graduate or postgraduate with 0–1 year of experience.
Q2: Is prior experience mandatory?
➡️ No, freshers can apply.
Q3: What skills are preferred?
➡️ Communication, customer handling, and problem-solving skills.
Q4: What is the job type?
➡️ Full-time, permanent employment.
Q5: What is the work environment?
➡️ Customer Success, Service & Operations team, with focus on non-voice process support.