White Bulb Technologies India is hiring Customer Support Executives for Voice & Chat Process roles in 2025. This opportunity is perfect for both freshers and experienced candidates who have excellent English communication skills and are eager to build a career in the BPO and Customer Success industry.

The role involves handling customer queries through voice and chat, ensuring high satisfaction, and resolving escalations where necessary. Immediate joiners are preferred, and interviews will be conducted virtually.

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Job Details

• Job Title: Customer Support Executive – Voice/Chat Process
• Industry: BPM / BPO
• Department: Customer Success, Service & Operations
• Employment Type: Full Time, Permanent
• Role Category: Customer Service & Operations – Other
• Experience Required: 0–5 years
• Salary Range: ₹2 – ₹4.75 LPA
• Work Location: Jaipur (Work From Office Only)
• Hiring Mode: Virtual Interview
• Openings: 500
• Shifts: Rotational

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Eligibility Criteria

• Freshers and experienced candidates (0–5 years) can apply.
• Strong English communication skills (written & verbal).
• Open to rotational shifts.
• UG/Graduate/PG candidates eligible.
• Immediate joiners required.
• Candidates must be comfortable with Work From Office (not remote).

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Roles & Responsibilities

1. Handle customer queries efficiently through both voice and chat platforms.
2. Ensure customer satisfaction by resolving issues promptly.
3. Identify problems that require escalation and transfer to higher teams.
4. Maintain accurate records of customer interactions.
5. Adapt to rotational shifts and deliver consistent performance.

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Selection Process

The hiring process includes:

1. Online Application – Register and submit your updated resume.
2. Virtual Interview – HR interview conducted online.
3. Final Selection – Immediate joining for selected candidates.

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How to Apply

Interested candidates can directly contact HR for faster processing:

📞 Call/WhatsApp: Aysha – 8265814373

Make sure to:

• Update your resume with correct details.
• Be available for a virtual interview.
• Be ready for immediate joining.

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Benefits

• Cab facility for safe commuting.
• Relocation allowance provided for outstation candidates.
• Attractive incentives based on performance.
• Weekly off for better work-life balance.
• Growth opportunities within the customer support domain.

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FAQs

Q1. Is this job open to freshers?
Yes, both freshers and experienced candidates can apply.

Q2. Is this work from home?
No, this is strictly Work From Office in Jaipur.

Q3. What skills are required?
Strong English communication skills are mandatory.

Q4. How many openings are available?
There are 500 openings for this role.

Q5. What is the selection process?
Virtual interview followed by immediate joining.

Q6. Are there any additional benefits?
Yes, cab facilities, relocation allowance, and incentives are provided.

Apply Link /Source : Click Here